Privacy Policy

We are committed to protecting the privacy and security of our users. This Privacy Policy outlines the types of information we collect from you, how we use it, and the steps we take to ensure it is protected.

1. Information We Collect

  • Personal Identification Information: We may collect personal information such as your name, email address, and contact details when you register on our site, subscribe to our newsletter, or fill out a form.
  • Billing Information: When you check your SNGPL Bill through our website, we collect information required to identify and access your billing records.
  • Usage Data: We automatically collect information on how you access and use our website, such as your IP address, browser type, browser version, and the pages of our website that you visit.

2. How We Use Your Information

  • To Provide Services: Your information helps us effectively respond to your customer service requests and support needs.
  • To Improve Our Website: We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To Communicate with You: We may use the information to communicate with you about your account, our services, and any changes to this policy.

3. Protection of Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and data stored on our site.

4. Sharing Your Personal Information

We do not sell, trade, or rent users personal identification data to third parties. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our

business partners and trusted affiliates for the purposes of operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

5. Use of Cookies

  • What Are Cookies?: Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
  • Purpose of Cookies: We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

6. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

7. Consent

By using our site, you consent to our privacy policy.

8. Changes to Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date 01-may-2024.

9. Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below:

  • Email: info@sngplbill.net.pk
  • Physical Address: Gas House, 21 Kashmir Road, P.O.Box No. 56, Lahore 54000, Pakistan
  • Phone: 92 42 99082000, 92 42 99082006, 92 42 99080000

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Thank you for visiting SNGPLBill.net.pk and for trusting us with your information.